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Motor vehicle modifications

Motor vehicle modifications are changes made to your vehicle to improve your safety and independence. 

When you return home following a motor accident, it is important that you have access to suitable transport.


If you have injuries that make it difficult for you to drive, changes may be needed to help you to get in and out of your vehicle, drive, load mobility aids or be transported safely while someone else drives. 

Motor vehicle modification benefits are provided in accordance with the Motor Accidents (Compensation) Act 1979 and the Motor Accidents (Compensation) Regulations 1984.


The MAC Scheme may fund necessary and reasonable alterations to a motor vehicle where the vehicle is owned and regularly used by you or your primary carer.


TIO MAC will take into consideration the following:


  • the nature and severity and permanency of your motor accident injuries
  • the expected benefits for your safety, independence, and mobility
  • the extent and cost of modifications
  • how often you use the motor vehicle and whether there are other suitable transport options available.


Your TIO MAC case manager will arrange for an occupational therapist to assess your necessary and reasonable needs for motor vehicle modifications for safety and to maximise your independence and mobility. 


An occupational therapist will conduct an assessment and work with to you determine your needs and make recommendations to TIO MAC as to what modification are needed. 

What type of modifications can help?

Some examples of motor vehicle modifications that may be considered are:


  • a ‘spinner know’ attached to the steering wheel to assist with turning
  • hand controls that operate the accelerator and brake
  • hoist to enable wheelchair access and restrains to secure the wheelchair
  • changes to the parking brake, rear vision mirrors, seatbelt or indicators

Talk to your TIO MAC case manager

To assist in processing your claim as quickly as possible, please include all the details required on the claim form.  


You should also provide the following information when submitting your claim:


  • copies of all medical certificates or reports regarding the treatment of your injuries
  • confirmation of employment or work history such as payslips or tax returns if you intend on claiming loss of earning capacity benefits
  • confirmation of any additional policies of insurance such as income protection or total and permanent disability insurance if you intend on claiming Loss of Earning Capacity benefits
  • the police accident report reference number, where the claim is for an injured driver

Related information

What we can and can't pay for

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Lump sum payment for permanent impairment

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Attendant care

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About aids and equipment

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Benefit reductions and exclusions

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Amount of benefits table

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Travel expenses

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