Medical, hospital and rehabilitation treatments
MAC provides a wide range of benefits for necessary and reasonable medical and hospital treatment and rehabilitation services.
Transport from the accident site to hospital in an ambulance and, where clinically required, from one hospital to another. This may include air ambulance services.
Hospital services
Hospital admission and treatment within Australia for surgery, X-rays or other medical imaging and other hospital costs.
Medical services
Consultation and treatment costs for accident-related injuries by medical practitioners.
Medical rehabilitation
Post-accident rehabilitation treatment.
Rehabilitation/therapy services
Including but not limited to physiotherapy, occupational therapy and psychological treatment.
Pharmacy expenses
Medications to treat your injuries.
Dental services
Dental treatment for teeth damaged in an accident.
Nursing services (not including attendant care services)
Home visits may be covered if you require nursing treatment after your accident.
Return to work
Vocational rehabilitation services may be available when you need support to return to work with your previous or new employer.
Aids, equipment and modifications
As recommended by a qualified health provider and approved by TIO, to help you recover and manage your injuries, such as home or motor vehicle alterations.
Travel to and from medical and rehabilitation appointments
Necessary and reasonable costs for travelling to and from your accident-related medical and rehabilitation appointments is covered. This includes travel by public transport, private vehicle or taxi. To avoid disputes or delays in payment we strongly encourage you to seek prior approval from your case manager.
