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Necessary and reasonable treatment

MAC takes several factors into consideration when assessing treatment or services as being necessary and reasonable, including but not limited to:


  • the extent to which services will be of benefit, including whether the services are likely to promote or maintain recovery or independence, or improve functional autonomy

  • the appropriateness of services having regard to the nature and severity of the injury, and the likely effectiveness of the services

  • any alternative treatment or services that are available

  • whether the service provider is appropriate to provide the services

  • the cost effectiveness of providing the services

  • length of time the services are to be provided for

A recommended treatment plan for a MAC Scheme participant should be submitted to TIO MAC for approval before treatment is commenced to confirm that costs will be covered and to facilitate the timely payment of services.

Clinical framework

The Clinical-Framework-for-the-Delivery-of-Health-Services.pdf (nt.gov.au)

provides the principles and guidelines to help you deliver the right care at the right time.

Related information

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Provider essentials

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What the MAC Scheme may pay for

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Referring a claimant for treatment

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Treatment plans

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Reports and Independent Medical Examinations

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Home visits, travel and telehealth 

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Providers forms and certificates

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Legislation and regulations

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