Please choose an option below for contact information.
Interpreter Service
To arrange an interpreter service, please call TIO MAC 1300 493 506
General enquiries
For general enquiries you can use the online form on this page or contact us at:
GPO Box 770 Darwin NT 0801
Help after an accident
If you’ve been injured or have lost a loved one, please visit help after an accident or call 1300 493 506
If you disagree with a claim's decision
If you are not satisfied with a MAC Scheme decision, please visit If you disagree with a decision which explains the process for decision reviews.
Compliments and other feedback
To provide compliments on your service experience or other feedback, you can use the online form on this page or contact us:
GPO Box 770 Darwin NT 0801
Complaints
Usually, any concerns you have can be resolved with a phone call. However, if this is not the case, you can use the online form on this page or contact us at:
GPO Box 770 Darwin NT 0801
How to report fraud
If you suspect fraud or dishonest behaviour in relation to the MAC Scheme or the handling of a claim, please visit our Fraud and dishonesty page . Reports can be made confidentially to either TIO or MACC:
TIO
GPO Box 770 Darwin NT 0801
MACC
GPO Box 1974 Darwin NT 0801
Road Safety
Media Enquiries
For media enquiries about MACC or the MAC Scheme, please contact:
You can use the online forms below to send us a message at any time.
